Whether it’s designing features like our map to not store your IP address, setting up marketing tools to respect privacy or even creating our own privacy focused social media buttons, we try to consider privacy in every decision we make. Having a comprehensive policy has meant that every decision we make has to consider the privacy impact. Since 2014, our privacy policy has documented every piece of data that we collect both through our service and more recently, on our website. This data usage is not session specific, aggregated over the month and deleted once a new month starts.Īt TunnelBear, we spend a lot of time thinking about how to reduce the data that we’re collecting and share the process with our customers. We do collect the aggregate amount of data you use in a given month. TunnelBear is proud to not store any data surrounding the times and IP addresses when people use TunnelBear. This should include both the brand and incorporated names of company, specific individuals who are responsible for operating the company and maintaining security, and whether the VPN is part of a larger company. If the VPN’s public brand name is different from its legal name, users should know this. The more information that a VPN can make available here, the better. VPNs should be clear about not just the individuals in charge of running and securing a VPN, but ultimately, who owns the company. What is the public facing and full legal name of the VPN service and any parent or holding companies? Do these entities have ownership or economic stakes in in other VPN services, and if so, do they share user information? Where are they incorporated? Is there any other company or partner directly involved in operating the VPN service, and if so, what is its full legal name?įROM CDT: For commercial privacy and security tools, reputation matters. The VPN services that have contributed to these questions and provided answers are: You can learn more by visiting CDT’s Signals of Trustworthy VPNs resource page. We hope these answers will improve transparency among VPN services and help users compare the approaches of different VPNs. Below is a full list of the questions and answers from VPNs that we are publishing unedited. These questions address issues around VPNs’ corporate accountability and business models, privacy practices, and security protocols and protections. As part of this effort, CDT worked with several VPN services to produce a set of questions that trustworthy VPN services should be able to easily answer. CDT is interested in advancing better privacy and security practices by providers of virtual private networks, or VPNs.
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